tag:blogger.com,1999:blog-631080913626858673.post2875679887313146707..comments2023-05-26T04:13:55.860-06:00Comments on Suppertime Sonnets: In Which A Customer Is LostKate Sherrodhttp://www.blogger.com/profile/08706419613939420574noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-631080913626858673.post-84957300191385165212010-11-17T20:17:41.810-07:002010-11-17T20:17:41.810-07:00Companies save money by outsourcing their customer...Companies save money by outsourcing their customer service overseas or wherever the hell my phone calls inquiring about my fridge went today, but they lose goodwill, too. I have made a point to support mom and pops and little guys in the past and consider today my lesson about taking the path most trodden. Corporate America doesn't give a damn whether I'm satisfied or not, as long as they get a little of my money; I'd rather give a little more of it to someone who actually wants/needs my business.Kate Sherrodhttps://www.blogger.com/profile/08706419613939420574noreply@blogger.comtag:blogger.com,1999:blog-631080913626858673.post-65570091044961979512010-11-17T17:10:47.257-07:002010-11-17T17:10:47.257-07:00Sears in now owned by the same individual who boug...Sears in now owned by the same individual who bought K-Mart, Pro-build and now Ace hardware. He's buying up little lumberyards and appliance stores all over the US. My brother-in-law worked for a Pro-build lumberyard in AK, moved to Flagstaff, AZ and worked for Sears & then moved to Phoenix and works as a salesman of high end appliances to contractors (and each job was for the same parent company). It's insane.Anonymousnoreply@blogger.com